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Data Protection Statement


1       General Information. 2

1.1        Objective and Responsibility. 2

1.2        Legal Bases. 2

1.3        Data Subject Rights. 2

1.4        Data Erasure and Duration of Storage. 3

1.5        Security of Processing. 3

1.6        Transfer of Data to Third Parties, Subcontractors and Third Party Providers. 3

2       Processing within the scope of our online service. 4

2.1        Collection of Information on the Use of the Online Service. 4

2.2        Google Analytics. 4

3       Processing for the purpose of carrying out our business processes. 5

3.1        Gift vouchers. 5

4       Cookies. 6

4.1        General Information. 6

4.2        Cookie Overview.. 6

4.3        Objection Options. 6

5       Changes to the Data Privacy Policy. 6


1         General Information

1.1        Objective and Responsibility

  1. This Data Privacy Statement is to inform you about the nature, scope and purpose of the processing of personal data in relation to our online offer and the associated websites, functions and content (hereinafter collectively referred to as "online service" or "website"). Details of these processing activities can be found in section 2.
  2. Details of data processing for the purpose of carrying out our business processes are described in section 3.
  3. The provider of the online offer and responsible for data protection is Jumeirah Management Services Germany GmbH (Thurn und Taxis Platz 2, 60313 Frankfurt am Main, Germany) - hereinafter referred to as "provider", "we" or "us".
  4. Our online offer is provided by SK CHASE LTD. (31 Palmerston Place, Edinburgh, EH12 5AP, Scotland).
  5. You can reach out to our Data Protection Officer Sven Meyzis - IT.DS Beratung under the E-Mail address [email protected] and telephone 0049 40-21091514.
  6. The term ‘user’ encompasses all customers, interested people, employees and visitors of our online service.

1.2         Legal Bases

We collect and process personal data based on the following legal grounds:

  1. Consent in accordance with article 6 paragraph 1 lit. a General Data Protection Regulation (GDPR). Consent meaning any freely given, specific, informed and unambiguous indication of agreement, which could be in the form of a statement or any other unambiguous confirmatory act, given by the data’s subject consenting to the processing of personal data relating to him or her.
  2. Necessity for the performance of a contract or in order to take steps prior to entering into a contract according to article 6 paragraph 1 lit. b GDPR, meaning the data is required in order for us to fulfil our contractual obligations towards you or to prepare the conclusion of a contract with you.
  3. Processing to fulfil a legal obligation in accordance with article 6 paragraph 1 lit. c GDPR, meaning that e.g. the processing of data is required by law or other provisions.
  4. Processing in order to protect legitimate interests in accordance with article 6 paragraph 1 lit. f GDPR, meaning that the processing is necessary to protect legitimate interests pursued by us or by a third party, unless such interests are overridden by your interests or fundamental rights and freedoms which require the protection of personal data.

1.3         Data Subject Rights

You have the following rights with regards to the processing of your data through us:

  1. The right to lodge a complaint with a supervisory authority in accordance with article 13 paragraph 2 lit. d GDPR and article 14 paragraph 2 lit. e GDPR.
  2. Right of access in accordance with article 15 GDPR
  3. Right to rectification in accordance with article 16 GDPR
  4. Right to erasure (‘right to be forgotten’) in accordance with article 17 GDPR
  5. Right to restriction of processing in accordance with article 18 GDPR
  6. Right to data portability in accordance with article 20 GDPR
  7. Right to objection in accordance with article 21 GDPR

Notice: Users may object to the processing of their personal data in accordance with legal allowances at any time with effect for the future. The objection may in particular be made against processing for the purposes of direct marketing.

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of your personal data violates the GDPR.

1.4         Data Erasure and Duration of Storage

The personal data of the data subject will be erased or blocked as soon as the purpose of the storage is inapplicable. Storage of data beyond that may occur if such storage is required by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or erasure of data also takes place when a retention period mandated by the standards mentioned expires, unless the continued storage of data is required for the conclusion of a contract or the fulfilment of contractual obligations.

1.5         Security of Processing

  1. We have implemented appropriate and state-of-the-art technical and organisational security measures (TOMs). Thus, the data that is processed by us is protected against accidental or intentional manipulation, loss, destruction and unauthorized access.
  2. These security measures include in particular the encrypted transfer of data between your browser and our server.

1.6         Transfer of Data to Third Parties, Subcontractors and Third Party Providers

  1. A transfer of personal data to third parties only occurs within the framework of legal requirements. We only disclose personal data of users to third parties, if this is required e.g. for billing purposes or other purposes, if the disclosure is necessary to ensure the fulfilment of contractual obligations towards the users.
  2. If we engage subcontractors for our online service, we have made appropriate contractual arrangements as well as adequate technical and organizational measures with these companies.
  3. If we use content, tools or other means from other companies (hereinafter collectively referred to as ‘third party providers’) whose registered offices are located in a third country, it is assumed that a transfer of data to the home countries of these third party providers occurs. The transfer of personal data to third countries takes place exclusively only, if an adequate level of data protection, the user’s consent or another legal permission is present.

2         Processing within the scope of our online service

2.1         Collection of Information on the Use of the Online Service

  1. When using the online service, information is automatically transmitted to us by the user's browser; this includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
  2. The processing of this information is based on legitimate interests in accordance with Article 6 paragraph (1) lit. f GDPR (e.g. optimisation of the online service) as well as to ensure the security of the processing in accordance with Article 5 paragraph (1) lit. f GDPR (e.g. for the defence and clarification of cyber attacks).
  3. The information is automatically deleted 30 days after the end of the connection - i.e. use of the online service - provided that there are no other retention periods to the contrary.
  4. The collection of the data and the storage of the data in log files is absolutely necessary for the provision of the online offer. The user therefore has no right to delete, object to or correct the data.

2.2         Google Analytics

  1. We use "Google Analytics" on our website, a web analytics service provided by Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as "Google"). Google uses cookies, i.e. small text files that are stored on your terminal device and enable an analysis of your use of our website. The information generated by the cookie about the use of our website is usually transmitted to a Google server and stored there. If anonymisation of the IP address to be transmitted by the cookie is activated on the website ("IP anonymisation"), your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server outside the EU and shortened there. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. In doing so, pseudonymous usage profiles can be created from the processed data. The IP address transmitted when using Google Analytics will not be merged with other Google data.
  2. We only use Google Analytics with the activated IP anonymisation described above. This means that your IP address is only processed by Google in a shortened form. This excludes the possibility of personal references.
  3. We use Google Analytics to analyse the use of our website and to continuously improve individual functions and offers as well as the user experience. Through the statistical evaluation of user behaviour, we can improve our offer and make it more interesting for you as a user. The legal basis is Art. 6 para. 1 p. 1 lit. a) GDPR (consent).
  4. You can also prevent the storage of cookies generated by Google Analytics by making the appropriate settings in your web browser. Please note that in this case you may not be able to use all the functions of our website. If you wish to prevent the collection of the data generated by the cookie and related to your user behaviour (including your IP address) as well as the processing of this data by Google, you can also download and install the web browser plugin available at the following link:
  5. In order to oblige Google to process the transmitted data only in accordance with our instructions and to comply with the applicable data protection regulations, we have concluded an order processing agreement with Google.
  6. Information from the third-party provider: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland.
  7. For further information on the use of data by Google, on setting and objection options and on data protection, please refer to the following Google web pages:

Terms of use:

Overview of data protection:

Privacy policy:

Data use by Google when you use websites or apps of our partners:

Data use for advertising purposes:

Settings for personalised advertising by Google:

  1. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.
  2. deletion of user and event level data linked to cookies, user identifiers (e.g. User ID) and advertising IDs (e.g. DoubleClick cookies, Android advertising ID, IDFA [Apple identifier for advertisers]) will take place no later than 50 weeks after collection.

3         Processing for the purpose of carrying out our business processes

3.1         Gift vouchers

  1. In our voucher shop you have the opportunity to purchase vouchers for different occasions. If a user realizes this option, the data entered in the input mask will be transmitted to us and processed by us. The processing includes the following data: salutation / title, first name, name, telephone number, e-mail address, date of birth, address, voucher value, wishes, payment data.
  2. The voucher shop is based on the voucher system of SK CHASE LTD (31 Palmerston Place, Edinburgh, EH12 5AP; Scotland; www. We have concluded a data processing agreement with SK CHASE.
  3. A transfer of personal data to third parties, if this is necessary in the context of the contract, for example, to the commissioned with the payment transaction bank. Further transmission of data only takes place if you have expressly consented to the transmission.
  4. The legal basis for the processing of the data is the conclusion of a purchase contract with the user in accordance with article 6 paragraph 1 lit. b GDPR.
  5. The processing of the personal data provided by the user takes place solely for the processing of the voucher purchase and for the handling of payment transactions.

4         Cookies

4.1         General Information

  1. Cookies are information transmitted by our web server or third-party web servers to the users' devices where they are stored for later retrieval. Cookies can be in the form of small files or any other types of information storage.
  2. In the case that users do not want that cookies are stored on their device, they will be asked to disable the corresponding option in their browser's system settings. Saved cookies may be deleted in the system settings of the browser. The exclusion of cookies can lead to functional impairments of this online service.

4.2        Cookie Overview





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Webtracking via Google Analytics



SK Chase

SK Chase

This cookie is used to run 3D Secure authentication (Verified by Visa, Mastercard SecureCode) on your credit card transaction, to maximise the security of your card details


4.3         Objection Options

You may object to the use of cookies that are used for measuring the range of coverage and promotional purposes via

  1. deactivation page of the Network Advertising Initiative:
  2. the US-American website:
  3. the European website

5         Changes to the Data Privacy Policy

  1. We reserve the right to change this Data Privacy Policy with regards to the data processing, in order to adapt it to changed legal situations, to changes of the online service or of the data processing.
  2. If users' consents are required or if elements of the Data Privacy Policy contain provisions in regards to the contractual relationship with the users, the changes will only be made with the consent of the users.
  3. Users are requested to keep themselves informed about the content of this Data Privacy Policy on a regular basis.

Version: July 2021


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